Privacy Policy

At NSS Cricket Store, we take your privacy seriously and are dedicated to ensuring the protection of your personal data shared with us at our website, store, WhatsApp, phone conversations, emails, social media and order forms.

The purpose of this Privacy Policy is to describe how we collect, use, retain, and protect your data when visiting nsscricketstore.com or interacting with NSS Cricket Store.

The information that we might obtain from you when you visit our website, make purchases, provide your contact information, communicate with us, or utilize our services includes:

• Name
  
• Phone number
  
• Email address
  
• Billing and delivery addresses
  
• Order details
  
• Payment details
  
• Prefered products
  
• Custom bats
  
• Bats repair information
  
• Photos or videos of repairs, damage claims, or unboxing packages
  
• Web usage information, including web browser and device used, webpages visited, and geographic location data

We do not gather any sensitive personal information about you unless it is necessary.

Your personal data might be used by us for the following purposes:

• Order processing and delivery
  
• Contacting you regarding order confirmation, delivery, delivery confirmation, exchanges, or warranty claim processing
  
• Customer service support
  
• Processing of custom bat orders and repair requests
  
• Processing damage claims, missing item claims, incorrect product claims, and warranty claims
  
• Website development, improvement of products, and improvement of services
  
• Sending you any important updates related to your order or inquiries
  
• Preventing fraud and abuse

Transactions via our website can be completed via third-party payment gateways or payment service providers.

NSS Cricket Store does not store full details of your card number, UPI PIN, net banking password or any other payment credentials.

The payment gateway processes your payment, and its policy regarding security and privacy should be referred to accordingly.

Sharing of customer information is allowed only if there is a need in connection with the order, its delivery, payment validation, customer support, or compliance with laws.

Customer information may be shared with:

• Courier partners
  
• Payment gateway partners
  
• Website hosting partners or technical partners
  
• Customer support tools
  
• Legal, tax, or government authorities in case of mandatory law compliance
  
• We never sell, lease, or exchange your personal information for marketing purposes.

By contacting us via our NSS Cricket Store phone number, WhatsApp, email, forms, or social media, we will be able to reply to your query using your contact information. We can get in touch with you regarding orders, queries about products, repairs related to bats, assistance with shipping, exchanges, warranty claims, and more.

The cookies we use could be used to improve our site functionality, analyze site performance, remember user preferences, and provide content tailored to users’ interests or behaviors.

You can choose to opt out of using any of these cookies by modifying your browser settings.

We have taken adequate measures to prevent our customers’ data from any kind of misuse or unauthorized access, loss, alteration, or exposure.

However, it is impossible for any website, mode of payment, or digital communication to be completely foolproof.

Customers should never disclose their payment passwords, one-time passwords, UPI passwords, and/or bank details with anyone.

Customer data may be retained for as long as necessary to fulfill orders, address issues, process warranties/exchanges, maintain our records, guard against fraud, and meet regulatory obligations.

Once such data is no longer needed, it can either be discarded, made anonymous, or stored in a secure manner.

We may be contacted by our customers to allow for any access, correction, or erasure of personal information, provided there is no obligation imposed due to laws or orders.

In case you have any privacy-related concerns, you can contact us using the details specified below.

This website is designed for regular customers as well as cricket players. We do not collect any personal information from children without having their parents' or guardians' consent.

In case parents or guardians come to know that their children have provided us with some personal information, we can help them retrieve it.

Third parties' websites, courier tracking sites, social networking sites, payment systems, or any other external sources may be linked on our website.

NSS Cricket Store is not responsible for third-party sites' privacy practices, content, or security measures.

NSS Cricket Store can revise or amend this Privacy Policy at any time.

Any amendments to this Privacy Policy shall be made available to customers through this webpage. It is recommended that customers visit this webpage regularly for any changes.

Please Contact:

NSS Cricket Store
SCO 6, adjoining Axis Bank, MS Enclave, Dhakoli, Zirakpur, Punjab 160104
Phone: +91 98550 43555
Email: contactus@nsscricketstore.com